Howdy
I'm Carla and I'm the owner and founder of Texas Ruff House. In 2015 I traded my lesson plans for leashes and began to fill a need in the pet care space that had been lacking.
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My own experience came when I had to drop off my dog at a facility. After a week of him being there, I picked him up but had no idea how his week had gone. Did he eat? Did he engage with other dogs? How was his demeanor? Did he even enjoy being there? They didn't give me any feedback.
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At Texas Ruff House, we specialize in delivering top-tier in-your-home pet care tailored to meet the needs of every pet. Our highly trained team provides reliable, compassionate services that prioritize the safety, well-being, and happiness of pets, while offering peace of mind to pet owners.
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We are committed to enriching pets' lives through exercise, engagement, and expert care, ensuring a stress-free experience for both the pets and their families.
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Our Company Values
Top-tier Service
​​​Our team goes above and beyond to ensure that every pet receives individualized attention and enrichment, while each client feels valued and supported. We believe that excellence is not just a goal but a standard, and we continuously strive to raise the bar, providing a premium level of care that reflects our commitment to professionalism, reliability, and genuine love for animals..
Respect
We believe that every pet and client is unique, deserving of individualized care and consideration. Our team approaches each interaction with empathy and attentiveness, understanding the specific needs and preferences of both pets and their owners. By fostering an environment of mutual respect, we create trust and harmony, ensuring that every pet is treated with kindness and every client feels heard, valued, and respected in every aspect of our service.
Honesty
Transparency and integrity are the foundation of everything we do. We are committed to open, clear, and honest communication with our clients, ensuring that they are fully informed and confident in the care their pets receive. Our team operates with the highest ethical standards, always acting with sincerity and fairness. By being upfront about every decision and action, we build trust and maintain the long-term relationships that are essential to our success.
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