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Frequently Asked Questions
No. Every walk is one household at a time. Group and pack walks mean less control, more variables, and a walker splitting attention between dogs who did not choose each other. Your dog gets the full visit.
Standard walks are $38 for 30 minutes, $48 for 45 minutes, and $60 for 60 minutes. Walking Club rates are $33 for 30 minutes and $43 for 45 minutes. Field Trip Adventures are $75 for 90 minutes, with a second dog at $10.
Most dogs do well with 30 minutes at midday. Higher energy dogs, working breeds, and dogs left alone for long stretches usually benefit from 45 or 60 minutes. We recommend a length at the consultation based on your dog, not a formula.
Yes. Texas Ruff House is insured and bonded, and every team member is background-checked and certified in pet care, behavior, safety, and handling.
Tell us at the consultation. We handle nervous dogs regularly and adjust pace, route, and handling accordingly. Some dogs start with short walks close to home and build from there.
Pet care hours run daily from 6 am to 9 pm. Our office is open weekdays from 9 am to 5 pm.
Standard walks are $38 for 30 minutes, $48 for 45 minutes, and $60 for 60 minutes. Walking Club members pay $33 for 30 minutes and $43 for 45 minutes. Field Trip Adventures are $75 for 90 minutes, with a second dog at $10.
We do, and we always have. Hutto is one of our four regular service areas alongside Pflugerville, Georgetown, and Round Rock.
Nope. Every walk is one household at a time, so your pup has the walker's full attention for the whole visit.
No. City Ordinance 4.09 requires dogs to be leashed in all Hutto parks and open space. The only off-leash option is Brushy Creek Dog Park on County Road 197, which is a private park requiring a free membership and an entry code.
Yes, and it's one of the best reasons to start early. Puppies do well with consistent routine, a potty break during the day, and gentle leash work before bad habits set in. We match walk length to their age and build from there.
That's fine, and pretty common here. We'll figure out the good routes for your dog's pace and energy, and you'll see exactly where they went in every visit report.
We are. Texas Ruff House is insured and bonded, and every team member is background-checked and certified in pet care, animal behavior, safety, and handling.
Standard walks are $38 for 30 minutes, $48 for 45 minutes, and $60 for 60 minutes. Walking Club members pay $33 for 30 minutes and $43 for 45 minutes. Field Trip Adventures are $75 for 90 minutes, with a second dog at $10.
Nope. Every walk is one household at a time, so your pup has the walker's full attention for the whole visit.
We serve Pflugerville city limits and nearby areas, including Falcon Pointe, Blackhawk, Avalon, Villages of Hidden Lakes, The Commons at Rowe Lane, Carmel, Sorento, and Highland Park. We also walk dogs in Georgetown, Round Rock, and Hutto.
Not necessarily, but timing is everything. Midday pavement in July and August can burn paws even when the air feels manageable. We move walk times, use shaded and grassy routes, shorten the distance, and bring water. On genuinely unsafe days, we'll adjust the visit instead of skipping your dog's enrichment.
We don't let them. The lake carries a risk of toxic blue-green algae, especially in warm weather, so we keep walks on the trail.
We are. Texas Ruff House is insured and bonded, and every team member is background-checked and certified in pet care, animal behavior, safety, and handling.
Yes. The City of Pflugerville requires annual registration for dogs and cats. It keeps vaccinations current and makes it much easier to reunite a lost pet with their family.
Standard walks are $38 for 30 minutes, $48 for 45 minutes, and $60 for 60 minutes. Walking Club members pay $33 for 30 minutes and $43 for 45 minutes. Field Trip Adventures are $75 for 90 minutes, with a second dog at $10.
Nope. Every walk is one household at a time, so your pup has the walker's full attention for the whole visit.
We serve Round Rock city limits and nearby areas, including Forest Creek, Lake Forest, Teravista, Paloma Lake, Sonoma, Vizcaya, Cat Hollow, and Brushy Creek. We also walk dogs in Pflugerville, Georgetown, and Hutto.
Absolutely, and it's one of the best times to start. Puppies benefit enormously from consistent routine, early leash work, and a potty break during the day. We'll match the walk length to their age and build from there.
Our walks are one household at a time, so we skip off-leash dog parks where other dogs are running loose. It's not worth the risk with someone else's dog. If you take your pup yourself, note that the Dog Depot requires all dogs to be vaccinated and microchipped.
That's the most common request we get in Round Rock. A single midday walk covers the longest stretch of the day, and you can book as needed or lock in recurring days through the Walking Club.
We are. Texas Ruff House is insured and bonded, and every team member is background-checked and certified in pet care, animal behavior, safety, and handling.
Standard walks are $38 for 30 minutes, $48 for 45 minutes, and $60 for 60 minutes. Walking Club members pay $33 for 30 minutes and $43 for 45 minutes. Field Trip Adventures are $75 for 90 minutes, with a second dog at $10.
We sure do. Sun City is one of our regular Georgetown service areas, and we're used to working with senior pet parents, recovery timelines, and dogs who need a slower pace.
Nope. Every walk is one household at a time, so your pup has the walker's full attention for the whole visit.
Absolutely, and it's one of the most common reasons Georgetown folks call us. We can cover a short recovery stretch or set up something longer, and we'll work with whatever timeline your doctor gives you.
Tell us at the consultation. Our team is certified in animal behavior and handling, and every walk includes work on leash manners. Plenty of clients notice their pup walking more politely for them too after a few consistent weeks.
We serve Georgetown city limits and nearby areas, including Sun City, Berry Creek, Serenada, Georgetown Village, Wolf Ranch, Cimarron Hills, and Rancho Sienna. We also walk dogs in Pflugerville, Round Rock, and Hutto.
We are. Texas Ruff House is insured and bonded, and every team member is background-checked and certified in pet care, animal behavior, safety, and handling.
At Texas Ruff House in, we treat every pet like family. All of our sitters and dog walkers are background-checked, insured, and trained in animal handling, behavior, and health care. We prioritize safety, reliability, and kindness, so you can feel confident leaving your pet in our care.
We provide personalized in-home pet sitting, dog walking, midday visits, and enrichment activities. Every visit is tailored to your pet’s routine, including feeding, walks, playtime, mental stimulation, and even medication administration if needed. Your pet will be happy, active, and cared for exactly the way you do at home. And we believe in full transparency, so you'll get a full report and photos after every visit.
Our pricing in Pflugerville, Hutto, Round Rock, and Georgetown, TX is transparent and competitive. Visits start at 30 minutes and include up to two pets. Additional pets, extended visits, or holidays may have extra fees. Every cost is explained upfront so you know exactly what you’re paying for: quality care, peace of mind, and your pet’s happiness.
We keep you connected to your pet with real-time updates, GPS-tracked walks, photos, and detailed visit summaries. You’ll see your pet playing, walking, and thriving, so you can feel reassured and stress-free while you’re away. And every visit is overseen by our managers to confirm all of your instructions were followed accordingly.
We offer 30, 45, and 60 minute drop in visits. Our Bed and Biscuit service is a 90 minute nighttime service coupled with a 45 minute morning visit the following day. See our services page for more details on all of our visits.
For dogs, we require a minimum of two visits per day, however, most dogs prefer three visits per day. For cats and other pets, we require at least one visit per day.
In the rare event of an emergency, Texas Ruff House follows a pre-approved emergency protocol. We immediately contact you, provide veterinary care if needed, and document all actions. Your pet’s safety and well-being are always our top priority.
Absolutely. Every new client receives a free consultation and meet-and-greet in Pflugerville, Hutto, Round Rock, and Georgetown, TX. This allows your pet to get comfortable with our team and ensures we create a personalized care plan that fits their personality and your routine.
Yes. Our team is experienced with senior pets, shy cats, and pets that require medication or special attention. Each pet receives a customized care plan, so your unique pet is comfortable, safe, and happy.
Texas Ruff House serves Pflugerville, Round Rock, Hutto, and Georgetown, TX. Contact us to confirm coverage for your neighborhood or ZIP code, and we’ll create a care plan that brings professional in-home pet care directly to you.
We handle keys, gate codes, and alarm instructions with complete confidentiality and care. Our team follows your home instructions precisely, ensuring your property remains secure while your pets are cared for. We double verify all secured entry points with photos.
Payment is required prior to service and guarantees your reservation. Payments are made inside your client portal by credit card. Payments are due within 48 hours of approval.
GPS timestamp including visit report card, pictures, and updates
Reliable and caring staff that works as a team to ensure you never miss a service
Your instructions followed as indicated in each pet profile
Our team can provide a variety of mental and physical enrichment at every visit
All services are insured and bonded for your protection.
All employees are background checked, and certified in pet care
A full description of each service can be found on our Services page.
Yes, there is no charge for medication. However we do not administered any insulin or sub-q meds.
We recommend new clients allow two weeks prior to service. This allows time for scheduling a consultation and getting your account set-up.
As a small business operating on a 1-to-1 service model, our cancellation policy is essential to ensuring fair scheduling. Once your services are confirmed, we must decline other requests to reserve your spot, limiting our ability to accommodate additional clients.
Non-Holiday Services
• 48+ hours before start: No cancellation fee, 100% credit to portal
• Less than 48 hours before start: Billed for the first 48 hours; credit to portal for remaining balance
• Early return (service already underway): Billed for next 48 hours; credit for any remaining unused visits
Holiday & Peak Week Services
• 7+ days before start: No cancellation fee, 100% credit to portal
• Less than 7 days before start: 50% of the total invoice charged as cancellation fee; credit to portal for the remainder
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