At Texas Ruff House in, we treat every pet like family. All of our sitters and dog walkers are background-checked, insured, and trained in animal handling, behavior, and health care. We prioritize safety, reliability, and kindness, so you can feel confident leaving your pet in our care.

We provide personalized in-home pet sitting, dog walking, midday visits, and enrichment activities. Every visit is tailored to your pet’s routine, including feeding, walks, playtime, mental stimulation, and even medication administration if needed. Your pet will be happy, active, and cared for exactly the way you do at home. And we believe in full transparency, so you'll get a full report and photos after every visit.

Our pricing in Pflugerville, Hutto, Round Rock, and Georgetown, TX is transparent and competitive. Visits start at 30 minutes and include up to two pets. Additional pets, extended visits, or holidays may have extra fees. Every cost is explained upfront so you know exactly what you’re paying for: quality care, peace of mind, and your pet’s happiness.

We keep you connected to your pet with real-time updates, GPS-tracked walks, photos, and detailed visit summaries. You’ll see your pet playing, walking, and thriving, so you can feel reassured and stress-free while you’re away. And every visit is overseen by our managers to confirm all of your instructions were followed accordingly.

We offer 30, 45, and 60 minute drop in visits. Our Bed and Biscuit service is a 90 minute nighttime service coupled with a 45 minute morning visit the following day. See our services page for more details on all of our visits.

For dogs, we require a minimum of two visits per day, however, most dogs prefer three visits per day. For cats and other pets, we require at least one visit per day.

In the rare event of an emergency, Texas Ruff House follows a pre-approved emergency protocol. We immediately contact you, provide veterinary care if needed, and document all actions. Your pet’s safety and well-being are always our top priority.

Absolutely. Every new client receives a free consultation and meet-and-greet in Pflugerville, Hutto, Round Rock, and Georgetown, TX. This allows your pet to get comfortable with our team and ensures we create a personalized care plan that fits their personality and your routine.

Yes. Our team is experienced with senior pets, shy cats, and pets that require medication or special attention. Each pet receives a customized care plan, so your unique pet is comfortable, safe, and happy.

Texas Ruff House serves Pflugerville, Round Rock, Hutto, and Georgetown, TX. Contact us to confirm coverage for your neighborhood or ZIP code, and we’ll create a care plan that brings professional in-home pet care directly to you.

We handle keys, gate codes, and alarm instructions with complete confidentiality and care. Our team follows your home instructions precisely, ensuring your property remains secure while your pets are cared for. We double verify all secured entry points with photos.

Payment is required prior to service and guarantees your reservation. Payments are made inside your client portal by credit card. Payments are due within 48 hours of approval.

• GPS timestamp including visit report card, pictures, and updates

• Reliable and caring staff that works as a team to ensure you never miss a service

• Your instructions followed as indicated in each pet profile

• Our team can provide a variety of mental and physical enrichment at every visit

• All services are insured and bonded for your protection.

• All employees are background checked, and certified in pet care

A full description of each service can be found on our Services page.

Yes, there is no charge for oral medication or insulin. Just make sure you book enough time to properly and safely medicate pets.

We recommend new clients allow two weeks prior to service. This allows time for scheduling a consultation and getting your account set-up.

As a small business operating on a 1-to-1 service model, our cancellation policy is essential to ensuring fair scheduling. Once your services are confirmed, we must decline other requests to reserve your spot, limiting our ability to accommodate additional clients.

Non-Holiday Services

• 48+ hours before start: No cancellation fee, 100% credit to portal

• Less than 48 hours before start: Billed for the first 48 hours; credit to portal for remaining balance

• Early return (service already underway): Billed for next 48 hours; credit for any remaining unused visits

Holiday & Peak Week Services

• 7+ days before start: No cancellation fee, 100% credit to portal

• Less than 7 days before start: 50% of the total invoice charged as cancellation fee; credit to portal for the remainder